RETURNS POLICY

Jessica’s Skincare Laboratories hereunto (JSL) will happily assist you with your returns. You can return purchases (“products”) within 14 days of the original transaction for a one-time exchange of the same item. JSL may require the return of the original product to be eligible for an exchange. The purchaser will be responsible for the shipping cost of returning the item if JSL deems it necessary to have the product returned.

CANCELLATIONS: Orders may not be canceled after products are shipped or a tracking number is created.

LOST SHIPMENTS: Lost shipments may be replaced at the discretion of JSL. Replacement claims will go an investigation by JSL to determine the cause of miss-shipment. JSL reserves the right to request the purchaser resolve the matter with the respective shipping company before seeking a replacement order from JSL.